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Payment Options
Payment Methods:
We support the following payment methods:
- Credit Card Payments: We accept major credit cards such as Visa and MasterCard.
- PayPal Payments: Our PayPal payment method is currently being implemented and is expected to be available in one week. In the meantime, for customers who need to pay via PayPal, please contact our customer service through WhatsApp. We will promptly send you a payment invoice.
1. What if the item(s) I received are defective/incorrect/damaged?
Please contact us within 7 days of receiving your order if you received incorrect, missing, or defective merchandise. Include your order number and photos of the items. We will resolve your case as soon as possible.
If it is determined that there is an issue with the quality or style of our product, we will issue a full refund. You will not be responsible for any costs. We apologize for any inconvenience this may cause and appreciate your understanding and patience.
2. How do I return an item?
If it is determined that there is an issue with the quality or style of our product, we will issue a full refund. You will not be responsible for any costs. We apologize for any inconvenience this may cause and appreciate your understanding and patience.
2. How do I return an item?
If you are not happy with your purchase and wish to return an item, please contact us within 7 days of receiving your order. Provide your order number and reason for return. All returns must be in original condition with packaging intact.
Once your return is received and inspected, we will email you a notification of your refund. Then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
3. How long is the returns process?
Processing returns may take up to 2-4 business days from the day we receive your return request. We will email you once your return has been processed.
4. When will I receive my refund?
All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request.
Still Have Questions?
If you have any additional questions or need further assistance, please feel free to contact our customer service team. We are committed to providing you with the best shopping experience possible. Thank you for choosing us, and happy shopping!
